Child Safety Standards

MozLove has zero tolerance for child sexual abuse and exploitation (CSAE). The safety of minors is an absolute priority, and we publish these standards in line with the requirements of app distribution platforms and applicable child protection laws.

MozLove is a dating and friendship service exclusively for adults aged 18 or older. Minors are not permitted to create an account or use the service under any circumstances.

The following are strictly prohibited on MozLove:

• Any content that depicts, promotes, or facilitates child sexual abuse or exploitation, including child sexual abuse material (CSAM), in any form;
• Any attempt to contact, groom, solicit, or exploit a minor, or to impersonate a minor;
• Any account created by or on behalf of a person under 18 years of age;
• Any sexualized content involving individuals who are, appear to be, or claim to be minors.

Violations result in immediate account removal and, where required by law, reporting to the competent authorities.

• Every user must declare their date of birth during registration; accounts indicating an age under 18 cannot be created.
• All profile photos are reviewed through automated content moderation before being published.
• Our team reviews reports and may request additional verification or remove accounts that raise suspicion of involving minors.

MozLove provides an in-app feedback and reporting mechanism so any user can flag concerning content or behavior:

• Report: available on every profile and chat, via the options menu (⋮) → "Report", where you can select the reason, including content involving minors;
• Block: immediately prevents any further contact with the reported person;
• Reports are reviewed by our moderation team, and priority is given to any report involving the safety of a minor.

If we become aware of child sexual abuse material on the service, we act immediately:

• The content is removed and the account is permanently banned;
• The case is reported to the competent authorities and, where applicable, to specialized organizations such as the National Center for Missing & Exploited Children (NCMEC), in accordance with applicable law;
• We preserve the records necessary to cooperate with lawful investigations.

MozLove complies with applicable child protection and child safety laws, including the laws of Mozambique and the requirements of the platforms on which the app is distributed. We cooperate with law enforcement and competent authorities in any investigation related to the safety of minors.

We have designated a point of contact for all matters related to child safety. To report a concern, notify us of content involving a minor, or for questions about these standards, contact us at:

info@mozlove.app

Reports involving the safety of a minor are treated with the highest priority.

We may update these standards to reflect legal or platform policy changes. The current version will always be published on this page with its effective date.